Frequently Asked Questions
Included below are answers to some of the most frequently asked questions that I receive from my clients.
If you don’t see the answer to your question, please drop me a note. I would be glad to answer any questions you might have.
Do you do Meet n Greets ahead of the actual service time?
Yes! Before every first time booking, I come to your home for a free Meet n Greet! The purpose is to meet you and your pets and see if we are a good fit for each other. You can show me around and give me instructions… And show me where the coffee pot is.
Do I walk dogs in the winter and summer time?
Yes, I walk dogs 12 months out of the year and in all kinds of weather depending on how the dog tolerates it and any recommendations from the pet owner.
Do I board pets in my home?
No, this is the one service I don’t provide.
What is your Deposit Policy?
Walks and drop-ins: No deposit. Pay upon completion of job.
Overnight pet sitting: 50% of total cost due at time of booking. This guarantees your booking on my calendar.
What payment methods do you accept?
PayPal or Venmo
Do I have insurance?
Yes, general liability.
Do I do extra chores during overnight pet sitting?
Yes. I will water inside plants (10 plants or less), bring in mail/packages, and take trash cans to the curb. Any additional chores can be discussed for additional fees.
Are there any taxes or fees?
Overnight pet sitting: If your location is more than 10 miles from my location, there is a $10 per day fee for travel.
Walks or Drop-ins: If your location is more than 10 miles from my location, there is a $5 per visit fee for travel.
Extra chores during overnight pet sitting: If you want more chores to be completed that are not listed on my website, we can discuss additional fees.
Do I do extra chores during a walk or drop-in?
Your pet is top priority during a walk or drop-in, so I don’t do extra chores during this time.
What is an Extended Care (2-8 hours) Fee?
Nightly rates are based on a 24 hour time period from start time to end time. If the end time on the final day is more than 2 hours later than the start time on the first day of the stay, there is an extended care fee.
2-6 additional hours: +50% of the nightly rate.
6+ additional hours: +100% of the nightly rate.
How will I know you have arrived to start the visit?
I will send a photo of at least 1 pet upon arrival to your house or place of business.
How will I know when you have completed a visit?
I will send a final text with a photo so you will know I’m leaving.
What kind of communication should I expect during pet services?
I will send a photo of at least one pet upon arrival and will send you photos of all of your pets during the visit or stay. For overnight visits, I will communicate during the day and let you know when I’m leaving to go somewhere so you know when your pets are alone. You may call or text me at any time to ask questions or check on things. You will always know what’s happening with your pets.
Do I require anything from you during an overnight stay?
Yes! I just want to know if you have a coffee pot that I may use every morning. 😆
What dates are considered holidays for the holiday rates?
These are high demand dates:
Feb. 18-21, May 27-30, July 3-5, Sep. 2-5, Nov. 24-27, and Dec. 23-Jan. 1.
*If your dates include days before or after these dates, the holiday rate will apply to the entire stay.
Do I have employees that will do these services for you?
No, it’s just me!
How should you contact me?
I prefer texting or a phone call, but I also read all of my emails and respond to them.
Can you see my availability for booking on the website?
Unfortunately, this isn’t available to see on the website. Please contact me, and I will let you know right away if I’m available for your dates
Can I book services online?
Unfortunately, this isn’t available on the website. Please contact me, and we will get you booked right away!
Will I receive an invoice or receipt for any payments made?
Yes, you will receive an invoice with your payments and it will include the cancellation policy.
Will your pet's photos be on the website or any social media?
Yes! Your pets will be shown off!